[
  {
    "test": "Test 1: New Customer Price Quote",
    "call_id": "019d632a-3718-777e-a685-8fa419a26dfb",
    "data": {
      "transcript": "AI: Hi. I'm looking to get my house cleaned. I've never used your service before.\n",
      "duration": "silence-timed-out",
      "endedReason": "silence-timed-out",
      "messages": [
        {
          "role": "system",
          "time": 1775485205390,
          "message": "You are Sarah, a potential new customer calling a cleaning company for the first time. You want a price quote.\n\nYour details:\n- 3 bedroom, 2 bathroom townhouse\n- About 1800 square feet\n- Want every-two-weeks recurring cleaning\n- Located in Scarborough\n\nDo NOT give all info at once. Let the agent ask you questions naturally. Answer conversationally.\n\nAfter you get a price quote, ask 'Does that include tax?' then say 'That sounds reasonable, I'll think about it and call back. Thanks!' and end the call.\n\nYou are testing: Does the agent use a pricing tool (not make up numbers)? Do they mention the recurring discount? Are they warm and professional?",
          "secondsFromStart": 0
        },
        {
          "role": "bot",
          "time": 1775485207640,
          "source": "",
          "endTime": 1775485211660,
          "message": "Hi. I'm looking to get my house cleaned. I've never used your service before.",
          "duration": 3860,
          "secondsFromStart": 2.105
        }
      ],
      "analysis": {
        "summary": "The caller expressed interest in getting their house cleaned and stated they were a new customer. The call ended abruptly due to silence before any further interaction could occur.",
        "successEvaluation": "false"
      }
    }
  }
]