# Slack #calls

Last updated: 2026-04-25 15:00

- Channel purpose: call notifications and summaries.
- Harvey should respond only to Mike and Abigael.
- Recent issue logged: QC-2026-005 for Allison Padley, tied to booking on Feb 27, 2024 at 12:00pm.
- Correct booking details: 1 Scott Street, Unit 1306, Toronto, Booking ID 30247, assigned cleaner/team Samira's Team.
- Reported issues: no dusting, furniture not moved, grout/baseboards missed, sticky floors.
- Mike waived charges, promised ASAP full re-clean plus future credit.
- Corrected the #issues post and cleaner follow-up thread after initially posting wrong details.
- Older active thread on Katie complaint remains open: missing dough blade, SMS/process failure, possible comp/reimbursement follow-up.