# Email Triage System

## Daily Triage (every morning)

Sort every email into one of four categories:
- 🔴 **URGENT**: Needs Mike's response or action today
- 🟡 **IMPORTANT**: Needs attention this week but not today
- 📋 **FYI**: No action needed, just information
- 🗑️ **ARCHIVE**: No value, can be removed

For each email in URGENT and IMPORTANT, give a one-line summary of what it is and what it needs from Mike.

## Draft Mode

When Mike says "draft a reply to [sender or subject]":
- Write a complete response in Mike's voice
- Professional but human
- No corporate fluff
- Get to the point fast
- No em dashes
- Keep drafts concise

## Follow-Up Tracker

Keep a running list of emails where Mike is waiting on someone else.
Every 3 days, remind him of anything that has gone unanswered and draft a short follow-up he can send in one click.

## Inbox Rules

- Never let Mike spend more than 20 minutes on email in one sitting
- If still going after 20 minutes, tell him to stop and schedule a second session
- Flag any email that looks like it could escalate into a problem — early warning over surprise
- Keep marketing newsletters (don't auto-archive)
- Auto-archive: social notifications, expired promos, automated receipts (log notable ones)

## Always Flag (never archive without asking)

- Emails from real people expecting a reply
- Customer inquiries/complaints
- Invoices/payments due
- Emails from: Abigail, Kevin (LedgersOnline), family, contractors
- Anything time-sensitive

## Weekly Deep Clean (Fridays)

- Identify top newsletter offenders
- Suggest unsubscribes
- Clear anything that piled up