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Action Abigael Santos 9:42 AM

Re: Saturday schedule — two cleaners called out

Abigael says Maria and Priya both called out for Saturday. She's asking if you want her to reach out to the backup list or offer customers a reschedule. Needs a decision today.

Hi Mike, Just wanted to flag — Maria called me this morning saying she's sick and can't make Saturday. Then about an hour ago I heard from Priya as well, same thing. That leaves us short for the Thornhill cluster (3 bookings). Do you want me to reach out to the backup list? Or should I contact the customers directly and offer a reschedule? Let me know ASAP so I can get on it. — Abigael

Replying to: abigael@nomorechores.com

✨ Harvey drafted this reply — edit before sending

Action Sandra Kowalski Yesterday

Complaint — cleaner arrived 45 min late

Customer complaint. Cleaner arrived 45 minutes late with no notice. Sandra is a recurring customer (3 years) and is upset. She's not asking for a refund explicitly but her tone suggests she expects something.

Replying to: sandra.k@gmail.com

✨ Harvey drafted this reply — edit before sending

Action Intuit QuickBooks Mar 11

Action required: your subscription renews in 3 days

QuickBooks subscription renews March 16. No action needed unless you want to make changes to your plan. Worth a glance if you've been considering downgrading.

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