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ActionAbigael Santos9:42 AM
Re: Saturday schedule — two cleaners called out
Abigael says Maria and Priya both called out for Saturday. She's asking if you want her to reach out to the backup list or offer customers a reschedule. Needs a decision today.
Hi Mike,
Just wanted to flag — Maria called me this morning saying she's sick and can't make Saturday. Then about an hour ago I heard from Priya as well, same thing.
That leaves us short for the Thornhill cluster (3 bookings). Do you want me to reach out to the backup list? Or should I contact the customers directly and offer a reschedule?
Let me know ASAP so I can get on it.
— Abigael
Replying to: abigael@nomorechores.com
✨ Harvey drafted this reply — edit before sending
ActionSandra KowalskiYesterday
Complaint — cleaner arrived 45 min late
Customer complaint. Cleaner arrived 45 minutes late with no notice. Sandra is a recurring customer (3 years) and is upset. She's not asking for a refund explicitly but her tone suggests she expects something.
Replying to: sandra.k@gmail.com
✨ Harvey drafted this reply — edit before sending
ActionIntuit QuickBooksMar 11
Action required: your subscription renews in 3 days
QuickBooks subscription renews March 16. No action needed unless you want to make changes to your plan. Worth a glance if you've been considering downgrading.
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ReadGoogle Business ProfileMar 12
Your business got 3 new reviews this week
Three new Google reviews came in this week — all 5 stars. One mentions "Leah" by name as being helpful on the phone. Worth a quick read but no response required.
+ 27 more in Read bucket
💡 41 receipts found. Archive all at once?
ReceiptStripeMar 13
Payment received — $220.00
Stripe payment confirmation for $220.00 from a recurring customer booking. No action needed.
+ 40 more receipts
💡 183 newsletters detected. Send to digest or archive all.
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💡 173 junk emails. Safe to delete all.
Harvey thinks these are safe to delete — review a few if you want to double-check